Reception, Guidance
Plan Assessment

Free

Got your moving date? Call Us!

Safe, reliable, and foreigner-friendly.

Just one call!
Start as soon as today
all procedures
completed at once

24-hour free support —
leave everything to us!

  • Electricity
  • Gas
  • Water
  • Internet

Easy and worry-free for foreigners too.
Reliable support in your language!

【Multilingual Call Center】Easy and worry-free for foreigners too.Reliable support in your language!<Japanese, English, Chinese, Korean, Vietnamese, Hindi, Nepali, Burmese, Tagalog, Indonesian, Spanish, Portuguese, Thai, Sinhala>Supports many other languages as well.Supports 14 languages.

60-Second Sign-Up

Contact Us(60-Second Sign-Up 24-hour support)

Inquiries for stop only, water service activation only,
or gas service activation only cannot be handled.

Electricity, Gas, Water, Internet All Set in One Step.

If you apply through the Lifestyle Advisor’s counter, the following matters will be taken care of.

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Complete Support for Every Hassle.

Take care of electricity, gas, water, and internet in one step. We handle even complicated contracts smoothly for you.

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Easy for foreigners! Limited Japanese? No problem.

Many power companies only support Japanese. No more worries about language barriers preventing your contract!

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A comfortable life with the best plan

We provide multilingual guidance on the best electricity companies and plans for your area and property! Comprehensive support is also available after you move in!

Electricity procedures
Electricity

Electricity procedures

Electricity service procedures

Introducing affordable and cost-effective new electricity providers!

Gas procedures
Gas

Gas
procedures

Introducing affordable and cost-effective new gas plans!

We offer affordable and advantageous new gas plans!

Water service information
Water

Water service information

Get directed to the appropriate water utility for your area.

We will complete the procedures as quickly as possible to match your move-in date.

Internet arrangements
Internet

Internet arrangements

Set discounts with your current smartphone are also available!

We will check the internet options available at your new home.

Why is it free?

Our service is operated in official partnership with electric and gas companies.
All support fees for assisting foreign residents with their procedures are fully covered by these companies, so you can use our service at no cost.

We are committed to providing a safe and reliable experience, and you can rely on us with peace of mind.

Please note: Only the support service is free. Standard charges for electricity, gas, and other utilities will still apply.

60-Second Sign-Up

Contact Us(60-Second Sign-Up 24-hour support)

Inquiries for stop only, water service activation only,
or gas service activation only cannot be handled.

Reception desk for electricity, gas, and internet procedures at your new home

What a Lifestyle Advisor
Can Do

Multilingual support

Supports 14 languages.
Easy and worry-free for foreigners too!

We provide support in your language.
[EN][Chinese][Vietnamese][Korean], etc… With just one phone call, complete electricity, gas, water, and internet procedures in as little as 5 minutes

Bulk procedure

Electricity, gas, water and internet bundle!
You can save the hassle of contacting each provider individually.

Centralized support through one contact point!
No need to contact each provider. You can start using the services easily.

Same day available

Start as soon as today!
Weekend activation for electricity, gas, and water is also ok!

You can choose your preferred time and day for the procedures.
We will provide guidance as soon as we can get in touch with you, so we would appreciate it if you could contact us with enough time in advance.

Plan proposal

You can switch to a better deal!

Why not take this opportunity to review your utilities?
From a wide range of options, we will propose the most suitable and cost-effective plan for you.

Reception process

01

Information

A Lifestyle Advisor will call you.

We will support you in arranging electricity, gas, water, and internet services suited to your circumstances.

60-Second Sign-Up

Contact Us(60-Second Sign-Up 24-hour support)

Inquiries for stop only, water service activation only, or gas service activation only cannot be handled.

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02

Application & Procedures

Our specialized staff will guide you to the best plan in your language.

We’ll take care of the procedures for you, based on your wishes.

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03

Start of use

We help you enjoy a comfortable start to your new life from the day you move in.

FAQ

Q

Will I have to sign the contract of a proposed plan even if I don’t like it?

A

No, you don’t have to sign a contract if you’re not content with the proposed plan.

Q

Will there be any additional fees after signing the contract?

A

No, aside from the actual utility costs, we will not charge any fees additionally for using the consultation service.

Q

How many days in advance should I book your consultation before moving?

A

Please contact us for a consultation once the move-in date is confirmed. Kindly note that last-minute requests (the day or two days prior to the moving day) may not be accommodated. Therefore, we recommend consulting as early as possible.

Q

When can I start using the services?

A

You can start using energy services from the day of your move.

Q

How can I cancel or change my plans?

A

To make changes or cancellations, please reach out to the service providers directly.

60-Second Sign-Up

Contact Us(60-Second Sign-Up 24-hour support)

Inquiries for stop only, water service activation only,
or gas service activation only cannot be handled.

Contact Us

60-Second Sign-Up

Contact Us