Will I have to sign the contract of a proposed plan even if I don’t like it?
No, you don’t have to sign a contract if you’re not content with the proposed plan.
FAQ
Will there be any additional fees after signing the contract?
No, aside from the actual utility costs, we will not charge any fees additionally for using the consultation service.
How many days in advance should I book your consultation before moving?
Please contact us for a consultation once the move-in date is confirmed. Kindly note that last-minute requests (the day or two days prior to the moving day) may not be accommodated. Therefore, we recommend consulting as early as possible.
When can I start using the services?
You can start using energy services from the day of your move.
How can I cancel or change my plans?
To make changes or cancellations, please reach out to the service providers directly.
